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Spa Front Desk Associate

2 months ago

San Diego, California, United States San Diego Mission Bay Resort Full time

About the Role

We are seeking a highly skilled and customer-focused Spa Receptionist to join our team at San Diego Mission Bay Resort. As a Spa Receptionist, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming experience for them.

Key Responsibilities

  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Manage guest reservations and appointments, ensuring accurate and up-to-date information
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise
  • Work closely with the spa team to ensure seamless communication and coordination
  • Maintain a clean and organized work area, adhering to high standards of hygiene and sanitation
  • Perform administrative tasks, such as data entry and reporting, as required

Requirements

  • Experience in a spa environment, preferably in a front desk or reception role
  • Excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional and friendly manner
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong organizational and time management skills, with attention to detail and accuracy
  • Availability to work weekends, holidays, and flexible hours as required

What We Offer

  • A competitive hourly rate of $20.15
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development, with a focus on customer service and hospitality
  • A dynamic and supportive work environment, with a team-oriented culture