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Truck Parts Sales Specialist

1 month ago

Richmond, Virginia, United States FleetPride Full time
Job Overview

FleetPride is seeking a skilled Truck Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Identify and obtain heavy-duty parts for customers as requested, while suggesting related parts for full-service sales.
  • Locate and obtain ordered parts from our central warehouse or branch.
  • Determine sales prices for customers in accordance with company procedure.
  • Handle warranty or defective parts for customers in accordance with company procedure.
  • Process approved credits for customers when merchandise is returned.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Answer customers' questions about products, prices, availability, and product features.
  • Provide customers with current product catalogs.
Requirements
  • High School Diploma (or equivalent)
  • Intermediate knowledge level of Windows XP (Excel, Word, and Outlook)
  • Active Listening, Communicating, Time Management, Persuasion, and Service Orientation skills
  • Minimum of 2 years' experience in sales, with heavy-duty automotive parts sales preferred
Work Environment
  • Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
Physical Demands and Equipment
  • Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds