System Administrator and Operations Manager
7 days ago
VikTech LLC is seeking a highly skilled System Administrator Level 2 to join our team as a key member of our IT infrastructure team. As a System Administrator, you will be responsible for the implementation, maintenance, and troubleshooting of our IT systems.
Key Responsibilities:- IT System Support: Provide day-to-day support for our IT systems, including monitoring, problem resolution, and maintenance.
- Infrastructure Management: Manage and maintain our IT system infrastructure, including hardware, software, and network components.
- Tier 1 and Tier 2 Support: Provide first and second-level support for IT system issues, including problem identification, diagnosis, and resolution.
- Communication and Escalation: Communicate with agency management and internal customers to provide status updates and escalate complex issues.
- System Configuration and Optimization: Configure and optimize our IT systems to improve performance, reliability, and security.
- User Support: Provide assistance to users in accessing and using our IT systems.
- Capacity Planning and Analysis: Perform system capacity analysis and planning to ensure optimal system performance.
- Troubleshooting and Root Cause Analysis: Identify and resolve complex IT system issues through thorough troubleshooting and root cause analysis.
- Clearance: TS/SCI with Full Scope Polygraph
- Education: Bachelor's degree in a technical discipline from an accredited college or university
- Experience: Twelve (12) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
- Medical, Dental, and Vision Coverage: 100% covered by the employer
- Tuition Reimbursement: Up to $5,000 per year
- Roth 401(k) Plan: 18% maximum employee contribution with 10% matching
- Flexible Schedules and PTO: 4 weeks PTO and 8 holidays
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