Operations Manager

2 weeks ago


San Marcos, Texas, United States KNY 26671 LLC Full time
Job Title: Operations Manager

We are seeking a highly skilled and experienced Operations Manager to join our team at KNY 26671 LLC. As an Operations Manager, you will be responsible for leading our laundry operations team to achieve exceptional results in a fast-paced environment.

Key Responsibilities:
  • Lead and manage a team of up to 50 laundry associates to ensure production goals are met in a safe and efficient manner.
  • Develop and implement efficient processing methods and techniques to maximize workflow, reduce turnaround times, and increase efficiency.
  • Monitor safety, quality, performance, and work practices of laundry associates, providing quality review, training, and support as needed.
  • Establish clear shift goals for laundry associates, set work schedules, and track employee breaks and attendance.
  • Develop a deep understanding of each customer, including processed items, delivery times, costs, and special details, to deliver customized and exceptional services.
  • Proactively communicate any delays or concerns with laundry associates, drivers/assistants, customer service, management, and maintenance staff, finding creative solutions to resolve challenges.
  • Motivate, recruit, develop, and lead all managers and associates to achieve individual and team goals, and drive continuous growth and development.
  • Ensure effective time and attendance management, performance reviews, progressive discipline, and conflict resolution to foster a positive and supportive work environment.
Requirements:
  • At least 3 years of management experience, preferably in a manufacturing operation setting.
  • Bilingual fluency in English and Spanish is desirable.
  • Proven interpersonal and communication skills, with meticulous attention to detail.
  • Strong problem-solving and organizational abilities.
  • Comfortable with change and capable of working in a dynamic environment.
Working Conditions:
  • Availability for rotating shift work, including nights, weekends, and holidays, is essential.
  • Future domestic travel may be necessary for training and to visit other locations.
  • All workstations are climate-controlled for optimal comfort.

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