Department Head

2 weeks ago


Grand Forks, North Dakota, United States Runnings Full time
Department Manager Job Description

We are seeking a highly skilled and experienced Department Manager to join our team at Runnings. As a Department Manager, you will be responsible for leading the sales and merchandising efforts within our Clothing department.

Key Responsibilities:
  • Direct and coordinate the merchandising of assigned products to ensure maximum sales and customer satisfaction.
  • Set priorities for the distribution of new merchandise within the assigned department to meet customer demand.
  • Ensure adequate inventory levels in all areas of the assigned department to prevent stockouts and overstocking.
  • Provide exceptional customer service by assisting customers with purchases and resolving any issues that may arise.
  • Work closely with Retail Buyers to ensure awareness of assigned department product needs and other product information.
  • Assist with the training and direction of new department team members to ensure a smooth transition and high level of customer service.
  • Clean and organize the department to maintain a visually appealing and safe shopping environment.
  • Ensure that safety protocols are followed when handling merchandise by employees and customers.
Requirements:
  • Ability to work an irregular schedule, including days, nights, and weekends.
  • Excellent customer service skills and a strong understanding of customer needs.
  • Frequent lifting up to 50 pounds and long periods of standing.
  • Frequent bending and twisting.
Education and Experience:
  • High School Diploma preferred.
  • Customer Service training and/or experience preferred.
Working Environment and Conditions:
  • Retail store environment with frequent exposure to clothing and other merchandise.
Equipment and Tools:
  • Computer, calculator, cash register-scanner, telephone, fax, copy machine, computer software, and network.

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