Employee Benefits Coordinator

2 weeks ago

Newark, Delaware, United States Horizon Services Full time
Position Overview

Horizon Services, a leading provider in the residential HVAC and Plumbing sector, is seeking to enhance our team by hiring an Employee Benefits Coordinator at our corporate headquarters.

The Employee Benefits Coordinator will act as a key resource in the daily management of our Health and Welfare benefits offerings, which include health, dental, vision, short- and long-term disability, life insurance, and Flexible Spending Accounts. This role involves addressing employee inquiries regarding benefits and ensuring a smooth benefits administration process.

In addition, the Coordinator will conduct comprehensive benefit comparisons, assist in the rollout of new benefits programs, and complete necessary benefit surveys.

This position may also involve support for various human resources initiatives, requiring a proactive approach and strategic mindset alongside practical execution of duties.

Key Responsibilities:

  • Oversee the management of employee benefits programs, including health and welfare plans.
  • Provide assistance to employees regarding day-to-day benefits inquiries.
  • Track new hires, status changes, and terminations related to benefits eligibility.
  • Facilitate benefits orientation for new employees as necessary.
  • Administer the Affordable Care Act (ACA) processes and maintain accurate records.
  • Update and maintain employee benefits documentation.
  • Support benefits program audits as required.
  • Review and reconcile benefits vendor invoices for accuracy and ensure timely payments.
  • Collaborate with benefits brokers and management to coordinate benefits plan modifications and oversee the Annual Benefits Open Enrollment.
  • Generate reports and extract benefits-related data as needed.
  • Compile necessary non-discrimination reports for benefits plans on an annual basis or as required.
  • Assist in the creation and distribution of effective benefits communication materials and compliance documentation.
  • Manage employee error reports across all benefits plans.
  • Oversee the HRIS system in relation to benefits management.
  • Identify and implement enhancements to benefits that improve employee well-being.
  • Ensure compliance with all relevant government regulations, including ERISA.
  • Act as a liaison between benefits providers and employees, addressing inquiries and suggestions.
  • Process onboarding paperwork for new hires using HRIS and internal systems.
  • Coordinate the FMLA/ADA Leave Process with external vendors and serve as the primary contact for employee inquiries.
  • Handle payroll system entries for new hires and manage benefit terminations upon employee exit.
  • Process Qualified Domestic Relations Orders (QDROs) and other benefit-related forms promptly.
  • Perform additional duties as assigned.

Qualifications:

  • Bachelor's Degree in a relevant field.
  • A minimum of 4 years of experience in benefits administration is required.
  • Experience with self-insured medical plans is essential.
  • Familiarity with federal and state regulations governing benefit plans, including ACA, ERISA, HIPAA, and COBRA.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Experience with online benefits enrollment systems is required; HRIS/ADP experience is preferred.
  • Strong analytical abilities and meticulous attention to detail.
  • Excellent interpersonal communication skills.
  • Ability to effectively communicate with all organizational levels.
  • Capability to work independently and manage detailed tasks.
  • Discretion in handling confidential information is necessary.
  • Occasional travel may be required, particularly during open enrollment periods.
  • Additional responsibilities may be assigned as needed.

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