Assistant General Manager
4 weeks ago
We are seeking an experienced Operations Manager to lead the day-to-day operations of No Soliciting, a members-only bar and restaurant in downtown Columbus.
You will provide support and leadership to team members to ensure our members receive exceptional service and have a great experience.
Key Responsibilities:
• Manage the creation of weekly schedules and oversee daily operations.
• Act as a brand ambassador for Rise Brands and ensure values are upheld to both external and internal audiences.
• Establish and maintain positive relationships with all members/guests and handle complaints, requests, and inquiries as they arise.
• Monitor, evaluate, and coach team member performance and guest service skills.
• Set and review objectives in line with the performance review and onboarding process.
• Manage organization and cleanliness of the overall space, address issues in a timely and effective manner.
• Maintain expert knowledge of our food and beverage offerings.
• Certify that team members are pouring and ringing in drinks properly.
• POS system management and training team members on accurate procedures.
• Manage product, supplies, inventory, and stock control.
• Anticipate needs of guests and colleagues, support at peak times, and undertake any operational duty which might be required.
Required Skills and Abilities:
• Management experience in upscale, high-volume bar/restaurant required.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Experience assigning tasks, leading/growing teams, and holding staff accountable.
Ability to meet the physical demands of the position, including walking, standing, and/or lifting heavy items for extended periods of time.
Available to work a flexible schedule that includes nights and weekends.Ability to follow proper cleanliness and hygiene procedures.
Must work with a sense of urgency while maintaining attention to detail in a fast-paced environment.
Why Rise Brands?
Rise Brands is a diverse and dynamic company that values its employees and provides opportunities for growth and development.
As an equal opportunity employer, Rise Brands prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.-
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