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E-Commerce Operations Manager
2 months ago
At Wing Assistant, we're on a mission to redefine the future of work for companies worldwide. We're looking for an E-Commerce Specialist to join our team and help us achieve this goal.
Key Responsibilities:- Manage the overall operation of our website and ensure a seamless user experience.
- Respond to customer inquiries and concerns, providing assistance with customer selections.
- Optimize product listings and content with detailed descriptions, visual assets, and specifications.
- Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
- Collaborate with internal teams on developing concepts, layouts, and promotional activities.
- Set prices in accordance with industry trends and sales strategy.
- Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
- Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
- Perform ad hoc tasks as required.
- At least 1-year experience in e-commerce, website maintenance, and related industries.
- Experience with content, product, and inventory management.
- Experience with SEO & knowledge of non-technical SEO best practices.
- Skills and knowledge of Shopify, Amazon & eBay platforms.
- Excellent English communication skills, both written and verbal (at least B2 levels).
- Strong copywriting and editing skills.
- Experience with using Google Analytics for project management and reporting.
- Proficient in MS Office, esp. Excel.
- Knowledge of CSS Media queries.
- USB Headset with Noise Cancellation feature.
- Working Webcam.
- Computer with at least 1.8 GHz processor and at least 4GB RAM.
- Main Internet Service Speed: at least 25 Mbps cable connection.
- Backup Internet Service Speed: at least 10 Mbps.
- Performance Incentives.
- Job Security and Stability.
- Paid Training.
- Inclusive Culture.
- Upskilling Opportunities.
- 100% Work-From-Home.
- Exceptionally Supportive Team.
- Opportunities for Career Growth.
- Fun Work Environment.
- Holiday & Overtime Pay.
US work hours (20-40 hours per week).
Location:This is a remote job.
Salary:Up to $6,300 per month, depending on experience.
