Assistant General Manager

4 weeks ago


Columbus, Ohio, United States Team Car Care Dba Jiffy Lube Full time

Overview:

Key Responsibilities:

  • Work closely with the General Manager to drive revenue growth through effective sales strategies and customer engagement.
  • Develop and execute plans to increase guest count and lead measure performance, including core sales mix, MultiCare, and Core Plus.
  • Lead by example, setting a positive tone for the team and fostering a culture of excellence.
  • Ensure quality control measures and processes are consistently followed.
  • Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls.
  • Provide clear direction to the team and ensure the service center is clean, safe, and presentable.
  • Develop and mentor automotive technicians and customer service associates.
  • Perform opening and closing duties when the General Manager is off.
  • Assist the General Manager in building and maintaining an engaged workforce.
  • Lead daily team huddles and store meetings to drive business goals.
  • Manage inventory and product orders to meet business needs.
  • Adhere to and enforce all rules and regulations to maintain a safe and productive work environment.

Requirements:

  • 1-3 years of retail management experience; professional automotive experience is not required.
  • Exceptional oral and written communication skills.
  • Proven leadership ability to inspire and motivate diverse groups of people.
  • Sound business sense and comprehensive understanding of the retail industry.
  • Ability to analyze, comprehend, and recommend financial objectives to increase sales and service results.
  • Positive, helpful attitude and professional conduct and appearance at all times.
  • Ability to work in a fast-paced, flexible, high-performance retail environment.
  • Guest-first mindset.
  • Ability to read and interpret documents, stand for long periods, and lift up to 50 pounds.


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