Assistant General Manager
4 weeks ago
Overview:
Key Responsibilities:
- Work closely with the General Manager to drive revenue growth through effective sales strategies and customer engagement.
- Develop and execute plans to increase guest count and lead measure performance, including core sales mix, MultiCare, and Core Plus.
- Lead by example, setting a positive tone for the team and fostering a culture of excellence.
- Ensure quality control measures and processes are consistently followed.
- Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls.
- Provide clear direction to the team and ensure the service center is clean, safe, and presentable.
- Develop and mentor automotive technicians and customer service associates.
- Perform opening and closing duties when the General Manager is off.
- Assist the General Manager in building and maintaining an engaged workforce.
- Lead daily team huddles and store meetings to drive business goals.
- Manage inventory and product orders to meet business needs.
- Adhere to and enforce all rules and regulations to maintain a safe and productive work environment.
Requirements:
- 1-3 years of retail management experience; professional automotive experience is not required.
- Exceptional oral and written communication skills.
- Proven leadership ability to inspire and motivate diverse groups of people.
- Sound business sense and comprehensive understanding of the retail industry.
- Ability to analyze, comprehend, and recommend financial objectives to increase sales and service results.
- Positive, helpful attitude and professional conduct and appearance at all times.
- Ability to work in a fast-paced, flexible, high-performance retail environment.
- Guest-first mindset.
- Ability to read and interpret documents, stand for long periods, and lift up to 50 pounds.
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