Technical Business Analyst

2 days ago

Indianapolis, Indiana, United States IndyGo Full time
About IndyGo

IndyGo is a Municipal Corporation of Indianapolis - Marion County, and we're proud to be the largest public transportation provider in the state of Indiana.

We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region.

We're committed to expanding mobility options to improve connectivity with our mission, vision, and goals.

Job Purpose

The Technical Business Analyst role will be responsible for gathering, analyzing, documenting, and communicating project requirements.

This role will also be responsible for product testing, monitoring and continuously refining the quality strategy, conducting root cause analysis for problem resolution, and heavily assisting in deriving the best solution and returning the most effective desired result.

This role will be a key member of the IndyGo Project Management Office (PMO) and work closely with the IndyGo IT Team, various business units, and members of the IndyGo Executive Team.

Key Responsibilities
  • Lead and/or participate in requirements gathering and analysis sessions to determine project requirements.
  • Analyze business needs, document requirements, manage plans, and provide recommendations to improve business functionality.
  • Work with internal and/or external customers to resolve issues with existing business applications, systems, or processes and recommend alternative solutions to meet user needs.
  • Perform cost-benefit analysis and feasibility studies within the duties of the PMO.
  • Assist in developing and managing detailed projects, monitoring activities, and analyzing, implementing, and solving routines to moderately complex problems for one or more functional business areas.
  • Assist in evaluating proposals for data collection by understanding the functional areas, business, and application needs.
  • Anticipate and document issues/risks and manage stakeholder expectations about the solution requirements.
  • Accountable for reviewing and finalizing extensive functional and technical documentation.
  • Analyze specified requirements while observing gaps, ensuring clear acceptance criteria.
  • Engage with project stakeholders to understand business needs, formulating a strategy for achieving the necessary level of quality while ensuring the plan aligns with IndyGo's delivery process and customer needs.
  • Participate in formulating and organizing acceptance and systematic regression testing with stakeholders for feature and requirement validation, effectively identifying issues, causes, and resolutions throughout the project lifecycle.
Requirements
  • A bachelor's degree from an accredited institution or a combination of relevant education and experience.
  • A minimum of six (6) years of experience working on medium-to-large complex Enterprise Programs/initiatives as a Business Analyst.
  • Experience as a Business Analyst in Information Technology fields is a plus.
Knowledge, Skills, and Abilities
  • Experience conducting user workshops, focus group sessions, and other collaborative techniques.
  • Demonstrate the ability to deliver on project commitments through leadership, teamwork, problem analysis/resolution, and productivity improvements.
  • Effective time management and prioritization skills.
  • Ability to construct quality deliverables from minimal definitions and to work on multiple assignments simultaneously.
  • Ability to communicate clearly and convey complex business and technical information blends to various audiences.
  • Expert knowledge of collaboration tools (SharePoint/Zoom/WebEx/MS Teams).
  • Demonstrate the capability to build and maintain lasting Business and IT relationships.
  • Ability to work with (and lead from within) global and cross-functional teams.
  • Experience with project management methodologies such as Agile and Waterfall.
Physical Demands

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

Ability to work with minimal supervision.

Ability to remain stationary for long periods of time, to position oneself to work in low and/or confined spaces, and to move throughout the workday occasionally between departments and facilities.

Ability to work in a deadline-oriented office environment.

Local travel is required occasionally.

  • Technical Project Manager and Business Analyst

    3 days ago

    Indianapolis, Indiana, United States HighCloud Solutions Full time

    Job Title: Technical Project Manager and Business AnalystWe are seeking a highly skilled Technical Project Manager and Business Analyst to join our team at HighCloud Solutions. As a Technical Project Manager and Business Analyst, you will be responsible for managing and executing projects while analyzing business processes to recommend and implement...

  • Technical Project Manager and Business Analyst

    2 days ago

    Indianapolis, Indiana, United States HighCloud Solutions Full time

    Job Title: Technical Project Manager and Business AnalystThe Technical Project Manager and Business Analyst will be responsible for managing and executing projects while analyzing business processes to recommend and implement improvements.This role will involve working closely with stakeholders to identify business needs and develop solutions to meet those...

  • Technical Project Manager Business Analyst

    2 days ago

    Indianapolis, Indiana, United States I2USystems Inc Full time

    Job Title:Technical Project Manager Business AnalystJob Summary:We are seeking a highly skilled Technical Project Manager Business Analyst to join our team at I2USystems Inc. The ideal candidate will have a strong background in project management and business analysis, with the ability to drive projects to successful completion and optimize business...

  • IT Technical Project Manager/Business Analyst

    2 weeks ago

    Indianapolis, Indiana, United States Altius Technologies, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Technical Project Manager/Business Analyst to join our team at Altius Technologies, Inc. The successful candidate will be responsible for analyzing present-state, developing alternative future-state approaches, and facilitating implementation.Key ResponsibilitiesLead and/or participate in requirements gathering...

  • Technical Project Manager/Business Analyst

    2 weeks ago

    Indianapolis, Indiana, United States Tri-Force Consulting Services, Inc. Full time

    Job Title: Technical Project Manager/Business AnalystWe are seeking a highly skilled Technical Project Manager/Business Analyst to join our team at Tri-Force Consulting Services, Inc. This is a unique opportunity to work with a dynamic and growing company that specializes in IT staffing, software development, systems integration, data analytics, system...

  • Business Systems Analyst

    2 weeks ago

    Indianapolis, Indiana, United States HSK Technologies Inc Full time

    Business Analyst Job DescriptionWe are seeking a highly skilled Business Analyst to join our team at HSK Technologies Inc. The ideal candidate will have a strong background in business analysis, project management, and technical skills.Key Responsibilities:Assist in the development of technical standards and policies to meet customer needs.Formulate and...

  • Senior Business Analyst

    4 weeks ago

    Indianapolis, Indiana, United States Lorven Technologies Full time

    Job Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at Lorven Technologies. As a Senior Business Analyst, you will play a critical role in analyzing business systems and user needs, developing technical standards and policies, and recommending quality improvement efforts.About the Role:Assist in the...

  • Technical Business Solutions Specialist

    1 month ago

    Indianapolis, Indiana, United States HSK Technologies Inc Full time

    Job Summary:HSK Technologies Inc is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in helping our clients achieve their business objectives by analyzing and improving their business processes.Key Responsibilities:Assist in the development of technical standards and policies to...

  • Technical Services Analyst

    3 weeks ago

    Indianapolis, Indiana, United States IT Support Company Full time

    Technical Services Analyst Job DescriptionWe are seeking a highly skilled Technical Services Analyst to join our team. As a Technical Services Analyst, you will be responsible for providing first-level support to our restaurant locations.Key Responsibilities:Provide end-user support via phone communicationsSupport MS Windows and Office, Micros and Aloha...

  • IT Technical Project Manager/Business Analyst

    2 days ago

    Indianapolis, Indiana, United States Apidel Technologies Full time

    Job OverviewApidel Technologies is seeking a highly skilled IT Technical Project Manager/Business Analyst to join our team. This role requires a strong background in both project management and business analysis, with the ability to drive projects to successful completion and optimize business operations.Key ResponsibilitiesAnalyze present-state and develop...

  • Business Systems Analyst

    4 weeks ago

    Indianapolis, Indiana, United States Brooksource Full time

    Business Analyst OpportunityWe are seeking a highly skilled Technical Business Analyst to join our dynamic team at Brooksource. The ideal candidate will bridge the needs of the credit, master data, contact, and order fulfillment with IT teams, ensuring that process changes and technical solutions align with business objectives.Key...

  • Business Intelligence Analyst

    4 days ago

    Indianapolis, Indiana, United States Tailored Management Full time

    Job Title: Business Intelligence AnalystJoin Tailored Management as a Business Intelligence Analyst and contribute to the success of our Commercial Operations Team.About the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our team. As a key member of the Commercial Operations Team, you will be responsible for generating insights to...

  • Business Intelligence Analyst

    2 weeks ago

    Indianapolis, Indiana, United States Apollo Professional Solutions Full time

    Job DescriptionApollo Professional Solutions is seeking a highly skilled Business Intelligence Analyst to join our team. As a Business Intelligence Analyst, you will be responsible for generating insights for the Strategic Customer Support Team with a special focus on US Operations.Key Roles and Responsibilities:Design and develop automated systems to track,...

  • Business Intelligence Analyst

    3 days ago

    Indianapolis, Indiana, United States Careers Integrated Resources Inc Full time

    Job Title: Business Intelligence AnalystJob Summary:Within the strategic customer support team, we manage a complex portfolio of products crossing logistics, transportation, warehousing, order management, planning, and more.As a Business Intelligence Analyst, you will generate insights for the Strategic Customer Support Team with a focus on US Operations.Key...

  • Business Intelligence Analyst

    3 weeks ago

    Indianapolis, Indiana, United States Apollo Professional Solutions Full time

    Job Title: Business Intelligence AnalystWe are seeking a highly skilled Business Intelligence Analyst to join our Diagnostics, Commercial Operations Team. As a key member of our strategic customer support team, you will be responsible for generating insights to drive business decisions.Key Responsibilities:Design and develop automated systems to track,...

  • Business Systems Analyst

    4 weeks ago

    Indianapolis, Indiana, United States Insight Global Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Insight Global. As a key member of our Provost Office Systems Administration team, you will play a critical role in maintaining the performance of our admissions, advising, and records systems.Key ResponsibilitiesMaintain the performance of Ivy Tech admissions,...

  • Support Analyst

    3 weeks ago

    Indianapolis, Indiana, United States Authenticx Full time

    Job Title: Support AnalystWe are seeking a highly skilled Support Analyst to join our team at Authenticx. As a Support Analyst, you will be responsible for providing technical support to our customers, ensuring that they receive the highest level of service and assistance.Key Responsibilities:Respond to customer inquiries and provide timely and effective...

  • Business Systems Analyst Intern

    4 weeks ago

    Indianapolis, Indiana, United States Allison Transmission Full time

    Business System Analyst InternAt Allison Transmission, we're driving progress everywhere by employing top talent worldwide. As a Business System Analyst Intern, you'll have the opportunity to practice business analysis skills at an enterprise level.Key Responsibilities:Work with IS&S PMO Sr. Business System Analysts and cross-functional teams to distill...

  • Business Intelligence Analyst

    3 days ago

    Indianapolis, Indiana, United States Indiana Members Credit Union Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Business Intelligence Analyst to join our dynamic team at Indiana Members Credit Union. This role primarily involves generating and delivering reports on member engagement, financial performance, and operational efficiency.Key ResponsibilitiesCollect, analyze, and interpret data from various...

  • Business Systems Analyst

    3 days ago

    Indianapolis, Indiana, United States Elevance Health Full time

    Job Title: Business Analyst IIIAt Elevance Health, we are seeking a highly skilled Business Analyst III to join our team. As a Business Analyst III, you will play a critical role in serving as the liaison between the business and IT, translating complex business needs into application software.Key Responsibilities:Analyze complex end-user needs to determine...