Vacation Club Hospitality Specialist

3 weeks ago


Cathedral City, California, United States Hyatt Vacation Ownership Full time

Create Unforgettable Experiences for Our Guests

At Hyatt Vacation Ownership, we believe that every guest deserves a personalized experience that exceeds their expectations.

As a Guest Services Agent, you will play a critical role in creating these unforgettable experiences.

  • Benefits: Competitive pay, Medical/dental/vision/401K opportunities, Travel discounts, Credit Union membership, and more
  • Growth Opportunities: Training and development programs, Leadership roles, and career advancement possibilities

Job Responsibilities: Check-in Owners/guests, provide information on resort amenities, services, and local activities. Respond to guests' questions and concerns, and follow up to ensure satisfaction.

  • Key Skills: Excellent communication and problem-solving skills, Ability to work varied shifts, holidays, and both weekend days
  • Working Conditions: Stand, sit, or walk for an extended period of time, Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance


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