Chief Operations Manager

3 weeks ago


Cathedral City, California, United States Hyatt Vacation Ownership Full time
Job Description:

We are seeking a highly skilled Chief Engineer to join our team at Hyatt Vacation Ownership. As a key member of our operations team, you will be responsible for managing all engineering and maintenance operations, ensuring the safety and security of our facilities, and providing exceptional customer service.

Key Responsibilities:
  • Managing Property Operations: Supervise Engineering in the absence of the Director of Engineering, assist in managing the physical plant, maintain and operate equipment at optimum effectiveness, efficiency, and safety, and establish an effective rooms maintenance program.
  • Maintaining Property Standards: Maintain accurate logs and records as required, assist in effectively planning, scheduling, and evaluating preventative maintenance programs.
  • Providing Exceptional Customer Service: Handle guest problems and complaints effectively, empower employees to provide excellent customer service, and display leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • At least 4 years of experience in engineering and maintenance or a related professional area, with technical training in HVAC-R/electrical/plumbing.
  • High school diploma or GED and 6 years of experience in engineering and maintenance or a related professional area, with technical training in HVAC-R/electrical/plumbing.
Benefits:
  • A competitive salary range of $80,000-$90,000 per year, plus bonus eligibility.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with company match.


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