Infor LN Solutions Consultant
2 weeks ago
At RTC, we are committed to continuous enhancement, advancing our capabilities, and reinvesting in our operations to provide superior solutions for our clients. Brands and retailers are increasingly seeking strategic insights into the shopper experience, innovative approaches, effective management of customer-specific requirements, a wider selection of manufactured solutions, and the ability to manage a more intricate supply chain. Discover more about us at
Details regarding RTC and our benefits can be found here, along with the specifics of the job opening below.
Why consider a career with RTC?
Benefits
- 401(K) Plan with company matching (including a Roth option)
- Hybrid work-from-home program available
- Health Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)
- Dental Insurance with two plan options (both PPO Plans)
- Flexible Spending for Health and/or Dependent Care
- Commuter Transit benefit
- Critical illness benefit
- Life Insurance (we cover 3 times your salary - additional coverage can be purchased)
- Short-Term Disability Coverage (provided at no cost to you - long-term disability can be purchased)
- 2 weeks of paid Parental Leave
- 16 PTO Days (per year)
- 9 Paid Holidays
- Tuition Assistance
- Fun Friday Hours - enjoy an early start to your weekend by leaving at 2:30 PM every Friday (year-round)
- Volunteer Time Off (VTO) plus company-sponsored volunteer events.
- PTO is encouraged not only for vacations but also for mental health breaks.
- Work/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.
- Discounts to eligible fitness centers for associates enrolled with Blue Cross.
- Preventative Care is covered at 100% (annual check-ups and screenings).
- Lactation rooms are available for new mothers.
- Annual flu clinic for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if the associate elects to go elsewhere.
We support your professional growth and development. We provide mentors with extensive industry experience, and management will assist you in defining and achieving your short and long-term career objectives along with various training and advancement opportunities.
Job Summary:
The Solutions Consultant is responsible for designing and implementing process enhancements and technical solutions within Infor LN ERP to address new business needs and challenges. This role requires a deep understanding of business processes and Infor LN ERP, developing functional and technical requirements to ensure IT systems deliver the anticipated value to the organization. This position is hands-on, necessitating excellent communication, problem-solving, analytical skills, and a strong customer focus. Note: Prior experience with LN is essential, and candidates without this experience will not be considered qualified.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Proactively develops and maintains functional knowledge of RTC business practices and serves as a functional Subject Matter Expert.
- Demonstrates expertise in Infor LN ERP, comprehending system capabilities and functionality, as well as data models and relationships.
- Facilitates meetings with internal clients to understand their needs and gathers requirements through interviews, documentation analysis, surveys, site visits, and business modeling.
- Creates innovative functional and/or technical solutions aligned with organizational objectives to address a wide range of business challenges. Translates requirements and designs solutions to enhance productivity and efficiency.
- Maintains and supports Infor LN ERP, including troubleshooting and resolving issues, designing, coding, and implementing enhancements, providing user training, creating reports, and preparing documentation.
- Develops and executes test plans for system enhancements and upgrades.
- Stays informed on current trends and best practices.
- Works on complex projects of significant scope, often facilitating meetings and leading projects, identifying risks, communicating status, maintaining project documentation, and assessing potential impacts on the organization.
- Reports to the Vice President, IT.
- Interacts with internal resources in Account Services, Accounting, and Shipping and Warehousing.
- May interact with external suppliers and programming resources.
- Bachelor's Degree in Business, Finance, Accounting, or Information Technology, or equivalent experience.
- 3-5 years of experience with Infor LN ERP application in a discrete manufacturing environment. Proven ability to utilize Infor ERP LN to analyze and research requirements and issues.
- Preferred knowledge of finance, manufacturing systems, supply chain, and/or logistics.
- Strong analytical and project management skills, including a thorough understanding of how to interpret business needs, model business functions, and translate them into application and operational requirements. PMP certification is a plus.
- Strong data and analytical skills, with the ability to understand complex data relationships and solve intricate business problems.
- Experience collaborating with internal clients to understand needs and design solutions, building and executing project plans leading to on-time, on-budget implementations.
- Strong communication, collaboration, multi-tasking, and organizational skills.
- Demonstrated efficient and effective use of problem-solving and task prioritization to tackle complex challenges and manage high-pressure situations.
- Proven project management skills.
- Excellent communication skills with experience effectively engaging with both technical and non-technical audiences.
- Highly self-motivated and directed.
- Strong organizational skills.
- Exceptional attention to detail.
- Able to work in a team-oriented, collaborative environment.
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