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Program Officer
1 month ago
Level: Experienced
Job Location: Hybrid - Washington, DC
Position Type: Full Time
Salary Range: $55,000 - $62,000
DescriptionThe American Councils for International Education ACTR/ACCELS is seeking a highly motivated and organized Program Officer to support the Critical Language Scholarship (CLS) Program. The CLS Program is an intensive overseas language and cultural immersion program for American students enrolled at U.S. colleges and universities.
The Program Officer will be responsible for program administration and logistics, communication with program participants and partnering institutions in China and Taiwan, which provide immersion language programs in Chinese. The Program Officer will remotely manage a team of Resident Directors and work with a team of regional Program Officers to analyze program successes and challenges and work on projects to implement changes and improvements across program sites.
The ideal candidate will have strong written and oral communication skills in English, proficiency in Mandarin Chinese, and experience in study abroad, international education, or federally funded programs for cultural exchange. The candidate should also have experience working with data and spreadsheets, strong organizational skills, and attention to detail.
The Program Officer will work closely with the CLS Program Manager and other team members to ensure the successful implementation of the program. The position requires close attention to detail, the ability to handle multiple tasks and work independently, and a readiness to communicate with diverse groups of people.
Responsibilities- Assist in the administration of institutional partner agreements and budgets;
- Coordinate with overseas partners on program components;
- Assist in writing and preparation of reports and grant proposals for funding agencies;
- Respond to participant requests and inquiries;
- Oversee and direct visa processing;
- Prepare and distribute program materials and handbooks;
- Organize and participate in pre-departure orientations for outbound groups;
- Coordinate recruitment of short-term Resident Director staff positions;
- Advise and provide training to on-site Resident Directors;
- Manage weekly conference calls with on-site Resident Directors and maintain daily email correspondence, as needed;
- Arrange overseas travel and logistics for outbound groups;
- On call in summer to respond to emergencies--may involve limited unscheduled work hours;
- Contribute to team projects for the development and revision of program materials on a regular basis;
- Maintain relationships with language teaching professionals and networks;
- Process check requests, prepare invoices and track program payments and expenses;
- Assist in program recruitment, outreach, and selection efforts;
- Facilitate ongoing communications with program alumni;
- Assist in organizing teacher-training workshops and other professional development activities;
- Additional duties as assigned.
- Strong written and oral communication skills in English;
- Proficiency in Mandarin Chinese;
- Experience in study abroad, international education, federally funded programs for cultural exchange, or familiarity with the field of second language acquisition;
- Experience working with data and spreadsheets;
- Strong organizational skills and attention to detail;
- Demonstrated problem-solving skills;
- Ability to manage multiple priorities quickly and effectively;
- Ability to work independently while contributing to an overall team effort;
- Proven effectiveness in a cross-cultural work environment;
- Effective interpersonal skills.
- Bachelor's degree preferred, but not required;
- Experience mentoring or advising students preferred;
- Supervisory experience preferred;
- Familiarity with American higher education;
- Experience using social media for a professional purpose;
- Professional command of Microsoft office applications, particularly Word, PowerPoint, Outlook, and Excel.
