Hotel Operations Manager

1 day ago


Norman, Oklahoma, United States Holiday Inn Express Norman Full time
Job Title: General Manager - Performance

Highgate Hotels is seeking a highly skilled and experienced General Manager to lead our Holiday Inn Express Norman property. As a key member of our executive team, you will be responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction.

Key Responsibilities:
  • Conduct weekly staff meetings and training sessions to ensure employees are equipped to deliver exceptional guest experiences.
  • Meet all financial review dates and corporate directed programs in a timely manner.
  • Hold monthly financial reviews with department managers to ensure budgeted productivity levels are maintained.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Play a pivotal role in hotel sales efforts, including calling on top ten accounts and meeting with on-site contacts.
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel budget process as required.
Requirements:
  • At least 6 years progressive experience in a hotel or a related field.
  • Ability to understand and evaluate complex information, data, etc.
  • Regular attendance in compliance with Highgate Hotel Standards.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.



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