Bar Attendant

5 days ago


Norman, Oklahoma, United States NOUN Hotel Full time
Job Summary

We are seeking a skilled Bartender to join our team at NOUN Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction with food and drinks, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide prompt and friendly service to guests, ensuring they are greeted and seated in a timely manner.
  • Present drink menus, make recommendations, and answer questions regarding beverages.
  • Prepare and serve alcoholic and non-alcoholic drinks consistent with our standard drink recipes.
  • Upsell drink specials and food items as directed by management.
  • Execute wine service when necessary.
  • Check in regularly with every guest to ensure satisfaction with food and drinks.
  • Communicate all allergy and dietary restriction information clearly on tickets.
  • Take tables in the bar or dining room, as assigned by management.
  • Record drink orders accurately and immediately into the Point of Sale (POS) system.
  • Accept guest payment, process credit card charges, and make change (if applicable).
  • Learn the names of patrons and personally recognize our regulars.
  • Provide gracious and professional service in an efficient manner.
  • Respond promptly and courteously to any requests or problems.
  • Report any equipment or bar maintenance problems to Manager.
  • Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
  • Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas.
  • Assist the restocking and replenishment of bar inventory and supplies.
  • Maintain a professional appearance and uniform standards.
  • Keep open communication and assure harmonious relations between FoH, BoH, and hotel staff.
  • Develop and promote a positive teamwork attitude with all co-workers.
  • Give every guest a sincere thank you and farewell.
Requirements
  • Must be age 21 or above.
  • Outgoing personality, positive attitude, and strong communication skills.
  • Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc.
  • Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
  • Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails.
  • Complete understanding of standardized recipes for classic and contemporary cocktails.
  • Open to trying new food and drinks.
  • Able to confidently make food and beverage pairing recommendations.
  • Knowledgeable of pre-check register operation.
  • Possess basic math skills and have the ability to handle money.
  • Knowledgeable of computer operations and ordering procedures.
  • Knowledgeable of basic sanitation.
  • Ability to effectively communicate with co-workers and supervisors.
  • Ability to think and communicate clearly in high-pressure situations.
  • Ability to maintain excellent attendance and punctuality.
Experience
  • High School or GED required.
  • Previous bartending, serving, and/or customer service experience.
Physical Demands
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop, and frequently lift up to 40 pounds.


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