Customer Service Liaison

2 days ago


East Lansing, Michigan, United States State Farm Insurance Full time
Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating information as necessary. Additionally, you will collaborate with team members to ensure seamless customer experiences, promote and cross-sell insurance products and services to meet customer needs, and handle escalated customer complaints and concerns with professionalism and empathy.

Key Responsibilities:
  • Assist customers with their insurance needs
  • Provide exceptional customer service
  • Process policy changes, claims, and payments
  • Maintain customer records
  • Collaborate with team members
  • Promote and cross-sell insurance products and services
  • Handle escalated customer complaints and concerns

Requirements: To be successful in this role, you will need to stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice. You will also need to participate in ongoing training and development programs to enhance your knowledge and skills.

About State Farm Insurance: State Farm Insurance is a leading provider of insurance products and services. We are committed to providing our customers with exceptional service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

  • Lansing, Michigan, United States Matt Moore - Farm Bureau Insurance Full time

    Job SummaryAs a key member of our team at Matt Moore - Farm Bureau Insurance, the Insurance Customer Service Liaison will be responsible for providing exceptional customer service and support to our clients. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.Key ResponsibilitiesEstablish...


  • Lansing, Michigan, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes,...


  • East Lansing, Michigan, United States Elara Caring Network Full time

    Elara Caring Network is dedicated to providing high-quality care to patients in their own homes.We are seeking a Sales Clinical Liaison to join our team, responsible for developing and maintaining relationships with healthcare professionals and organizations.Main Responsibilities:Develop and implement sales strategies to increase revenue and market...


  • East Lansing, Michigan, United States Elara Caring Network Full time

    At Elara Caring Network, we believe that the best place for your care is where you live. Our teams provide high-quality care to more than 60,000 patients, and we're looking for a Sales and Clinical Liaison to join our team. As a Sales and Clinical Liaison, you will be responsible for building relationships with healthcare professionals and identifying...


  • Lansing, Michigan, United States Auto-Owners Insurance Group Full time

    Auto-Owners Insurance Group Job OpportunityWe offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Our company values flexibility and work-life balance, making us an attractive option for those seeking a remote work...


  • East Lansing, Michigan, United States East Lansing Opco LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Community Marketing Liaison to join our team at East Lansing Opco LLC. As a key member of our marketing team, you will be responsible for building relationships with local hospitals and the community to increase census and drive business growth.Key ResponsibilitiesDevelop and implement effective...


  • East Lansing, Michigan, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service and...


  • East Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key...


  • East Lansing, Michigan, United States First National Bank of America Full time

    Job Title: Branch Customer Service SpecialistAt First National Bank of America, we are seeking a highly skilled and customer-focused Branch Customer Service Specialist to join our team. This role is responsible for providing exceptional customer service and support to our customers, both in-person and online.Key Responsibilities:Support customers with...


  • East Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:Key Responsibilities:Greet customers in a friendly and welcoming manner, ensuring a positive and engaging experience.Take customer...


  • East Lansing, Michigan, United States Quality Dairy Full time

    Key Responsibilities:• Maximize customer satisfaction and sales improvement• Provide quick, friendly service and suggest products to customers• Perform cleaning duties, stock and handle products, and operate cash registersAbout Quality Dairy:Quality Dairy is a leading retailer committed to delivering exceptional customer experiences. As a Customer...


  • East Lansing, Michigan, United States TechSmith Full time

    Job Title: Customer Service InternAt TechSmith, we're passionate about delivering exceptional customer experiences. As a Customer Service Intern, you'll play a vital role in supporting our customers and helping them get the most out of our software.Job Summary:We're seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • East Lansing, Michigan, United States Walgreens Full time

    Customer Service Associate at WalgreensAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide courteous, fair, and efficient checkout service to customersRecommend items for sale to customers and suggest trade-up and/or...


  • East Lansing, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job DescriptionWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and...


  • East Lansing, Michigan, United States Domino's Franchise Full time

    Job Opportunity at Domino's FranchiseWe're seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our restaurant.Key...


  • East Lansing, Michigan, United States Domino's Franchise Full time

    Job OverviewAt Domino's Franchise, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and satisfaction.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in...


  • East Lansing, Michigan, United States TechSmith Full time

    Customer Service InternJoin TechSmith's dynamic team as a Customer Service Intern and play a vital role in delivering exceptional customer experiences. As a key member of our Customer Care department, you will be responsible for providing top-notch support to our customers through various channels, including live chat, email, and phone calls.Key...


  • East Lansing, Michigan, United States FedEx Full time

    Job SummaryThe Store Consultant is a customer-focused team member who consistently delivers a positive experience to all customers. This role requires consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. The ideal candidate will be knowledgeable in all areas of the Store's business, including print, signs & graphics,...

  • Community Liaison

    1 week ago


    East Lansing, Michigan, United States Tailwind Group, Inc. Full time

    {"Job Title": "Community Assistant", "Job Description": "Job SummaryTailwind Group, Inc. is seeking a highly motivated and customer-focused Community Assistant to join our team. As a key member of our community, you will be responsible for providing exceptional customer service, administrative support, and ensuring a positive living experience for our...

  • Community Liaison

    1 week ago


    East Lansing, Michigan, United States Tailwind Group Inc Full time

    Job OverviewTailwind Group Inc. is a dynamic real estate company that excels in acquisition, development, and management. Our team is dedicated to creating sustainable environments and fostering a culture of innovation and excellence. We are seeking a highly motivated Community Assistant to provide exceptional customer service and administrative support to...