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Customer Service Representative

4 weeks ago

East Lansing, Michigan, United States First National Bank of America Full time
Job Title: Branch Customer Service Specialist

At First National Bank of America, we are seeking a highly skilled and customer-focused Branch Customer Service Specialist to join our team. This role is responsible for providing exceptional customer service and support to our customers, both in-person and online.

Key Responsibilities:
  • Support customers with account opening and maintenance, including online banking and mobile banking services.
  • Provide assistance with teller transactions, including deposits, withdrawals, and transfers.
  • Answer customer inquiries and resolve issues in a timely and professional manner.
  • Comply with all relevant regulations and bank procedures.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of deposit account opening regulations and bank procedures.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.