Product Quality Manager

3 days ago


Cupertino, California, United States Apple Full time
Product Quality Manager

Cupertino, California, United States

Operations and Supply Chain

At Apple, we're revolutionizing entire industries with our innovative products and services. As a Product Quality Manager, you'll play a critical role in ensuring that our accessories meet the highest standards of quality and design.

Key Responsibilities:

  • Develop and implement quality plans for new iOS accessory products
  • Drive closure of technical operational issues related to SMT, Final Assembly, Test, and Packaging
  • Collaborate with suppliers to improve production line yields, quality audits, reliability testing, and field returns
  • Work closely with Asia-based Engineers to ensure that Product Quality Plan deliverables are understood and properly implemented
  • Develop and enhance systems to ensure products are delivered with flawless cosmetics
  • Lead sustaining quality improvement forums

Requirements:

  • 7+ years high-volume manufacturing experience with a detailed understanding of production processes, testing, kitting, and packaging
  • Approximately 30% international travel
  • BS in Engineering or related field

Preferred Qualifications:

  • Expert quality management, planning, and engineering skills
  • Domain expert for all things quality including Quality Plans, FMEA's, auditing, corrective and preventative actions, and sampling methodologies for IQC, assembly, and OQC
  • Demonstrated capability with quality statistical techniques including SPC, sampling AQL's, and measurement system analysis
  • Working knowledge of advanced quality techniques such as design of experiments, correlation analysis, and reliability analysis
  • Basic understanding of metrology and GDT
  • Discriminating eye for demanding cosmetic categorization and supplier inspection
  • Keen problem-solving analytical skills capable of getting to root cause quickly in challenging environments and with tight deadlines
  • Effective interpersonal and communication skills with the ability to manage and drive issues to closure in a global organization
  • Supplier management experience
  • Thorough with excellent written and verbal communication skills; Mandarin is a plus

Benefits:

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Range of discounted products and free services
  • Reimbursement for certain educational expenses
  • Discretionary bonuses or commission payments
  • Relocation assistance

Apple is an equal opportunity employer:

We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.



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