Desktop Support Specialist

4 weeks ago


Dallas, Texas, United States Diverse Lynx Full time
Job Summary

We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems, hardware, and software.

Key Responsibilities
  • Provide technical support and troubleshooting for desktops, laptops, monitors, printers, and mobile devices.
  • Configure and image laptops and desktops using SCCM imaging and thumb drives.
  • Repair and troubleshoot hardware and software issues.
  • Troubleshoot Wi-Fi and VPN connection issues.
  • Provide excellent customer service and support to our team members and clients.
Requirements
  • Knowledge of computer software, operating systems, hardware, and networking.
  • Excellent verbal and written communication skills.
  • Good problem-solving and critical thinking skills.
  • Able to work in a team as well as independently.
  • Time management and organizational skills.
What We Offer

We promote and support a diverse workforce across all levels in the company. We are an Equal Employment Opportunity employer and welcome applications from qualified candidates.



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