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Debt Recovery Specialist

1 month ago

Grand Rapids, Minnesota, United States Armstrong Receivable Management Full time
Job Title: Collections Agent

At Armstrong Receivable Management, we are seeking a skilled Collections Agent to join our team. As a Collections Agent, you will be responsible for negotiating payment in full or securing payment arrangements with debtors, creating a sense of urgency on non-paying debtors, and working closely with Client Support Representatives to resolve disputes.

Key Responsibilities:

  • Negotiate payment in full or secure payment arrangements with debtors
  • Create a sense of urgency on non-paying debtors
  • Work closely with Client Support Representatives to resolve disputes
  • Meet/exceed monthly phone, activity, and fee quotas

Requirements:

  • Prior collections experience is a must
  • Attention to detail and accuracy
  • Ability to multitask
  • Aptitude for technology
  • Skilled in negotiations
  • Articulate communication skills both verbally and in writing
  • Time management and interpersonal skills

Compensation and Benefits:

  • $17-19 per hour plus commission and bonuses
  • Benefits package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays and 2 floating holidays of your choice

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.