Debt Recovery Specialist

4 weeks ago


Grand Rapids, Minnesota, United States Armstrong Receivable Management Full time

Job Title: Collection Subrogation Specialist

Job Summary: We are seeking a highly skilled Collection Subrogation Specialist to join our team at Armstrong Receivable Management. As a key member of our team, you will be responsible for collecting outstanding balances, providing necessary documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.

Responsibilities:

  • Communicate with businesses via the telephone and written correspondence to resolve disputes and collect outstanding balances.
  • Conduct thorough research and gather information to support claims and negotiate settlements with insurance carriers, attorneys, and responsible parties.
  • Maintain accurate records and reports to ensure compliance with company standards and regulatory requirements.
  • Establish agreements for lien releases and negotiate payment plans with customers.
  • Prepare investigative correspondence and acquire background information as needed to support claims.

Requirements:

  • Strong communication and negotiation skills to effectively interact with customers and insurance carriers.
  • Ability to work independently and as part of a team to achieve goals and objectives.
  • Basic proficiency with Microsoft Office and data entry software.
  • Strong analytical and problem-solving skills to resolve complex claims and disputes.
  • Customer service experience and a strong attention to detail.

Benefits:

  • $17-20 per hour plus commission.
  • Benefits package with health, dental, vision, life, and disability coverage options.
  • 401(k) retirement plan option with company matching.
  • Generous paid time off policy and paid holidays.

About Us: Armstrong Receivable Management is a leading provider of debt recovery and financial solutions. We are committed to delivering exceptional service and results to our clients and partners.



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