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Debt Recovery Specialist

1 month ago


Grand Rapids, Minnesota, United States Armstrong Receivable Management Full time
Job Overview

At Armstrong Receivable Management, we're committed to delivering exceptional debt recovery and financial solutions to businesses across various industries. As a Remote Mid-Balance Collector, you'll play a crucial role in our team's success.

Key Responsibilities:

  • Make a minimum of 80 outbound/inbound calls to negotiate payment or secure payment arrangements
  • Create a sense of urgency with non-paying debtors to drive results
  • Collaborate with Client Support Representatives to resolve disputes and ensure customer satisfaction
  • Meet or exceed monthly phone, activity, and fee quotas

Requirements:

  • Prior collections experience is essential
  • Attention to detail and accuracy are vital
  • Ability to multitask and work efficiently
  • Aptitude for technology and skilled negotiation
  • Excellent verbal and written communication skills
  • Strong time management and interpersonal skills

Benefits:

  • $13 per hour plus commission and bonuses (average commission ranges $2k-$3k monthly)
  • Comprehensive benefits package, including health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan with company matching
  • Generous paid time off policy and paid holidays

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about debt recovery and financial solutions, we encourage you to apply.