Airport Operations Specialist

2 weeks ago


Los Angeles, California, United States The BLS Company Full time

We are seeking several Airport Operations Specialists to join our team at a major airport in the Los Angeles area.

This role is perfect for individuals with experience in airport services. Roles such as Curbside Concierges, Ticket Agents, and Passenger Assistance Representatives possess valuable skills that align well with this position.

Position Overview:

  • Warmly welcome BLS passengers upon their arrival and departure at the airport.
  • Guide arriving passengers by providing clear directions to their designated vehicles or accompany them through the airport.
  • Assist passengers with their baggage claims and facilitate luggage transport.
  • Perform quality assurance checks on our Chauffeurs who are responsible for picking up passengers at the airport. Ensure that Chauffeurs adhere to the company's dress standards, are positioned correctly, and utilize appropriate signage, with passenger names accurately displayed.
Candidate Requirements:
  • High School diploma or GED equivalent.
  • A strong commitment to customer service with relevant professional experience.
  • Exceptional communication abilities (both written and verbal) in the specified language.
  • Proficiency in additional languages is a plus.
  • Self-driven and capable of working autonomously.
  • Ability to adhere to established processes and procedures while demonstrating flexibility when necessary.
  • Willingness to work in varying weather conditions.


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