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Airport Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Smarte Carte. As a key member of our airport operations team, you will be responsible for directing airport operations, building and developing a strong team of front-line staff, and driving business growth.
Key Responsibilities- Overall responsibility for a multi-million-dollar profit and loss statement, with a focus on delivering revenue growth and improving operational efficiency.
- Develop and implement strategic plans to improve customer satisfaction, employee engagement, and operational performance.
- Lead a team of front-line staff, providing guidance, coaching, and development opportunities to ensure high levels of performance and productivity.
- Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience.
- Manage and analyze financial data to inform business decisions and drive revenue growth.
- Bachelor's degree in a relevant field, such as business, operations, or management.
- Minimum of 3 years of experience in operational management, with a proven track record of success in driving business growth and improving operational efficiency.
- Strong leadership and management skills, with the ability to motivate and develop a team of front-line staff.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders, including customers, employees, and partners.
- Ability to analyze financial data and make informed business decisions.
- P&L management experience.
- Experience working in a fast-paced, dynamic environment.
- Knowledge of Lean and Six Sigma methodologies.
- Ability to work in a team environment and collaborate with cross-functional teams.
As a member of our team, you will have the opportunity to work with a leading company in the airport concession industry, with a strong focus on customer satisfaction, employee engagement, and operational excellence. We offer a competitive compensation package, including a salary, benefits, and bonus eligibility.
How to ApplyIf you are a motivated and experienced operations professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
