Guest Services Associate

6 days ago


Yosemite National Park, United States Aramark Full time

**Job Summary**

We are seeking a highly motivated Guest Services Associate to join our team at the Ahwahnee Hotel. As a Guest Services Associate, you will be responsible for ensuring seamless interactions with our guests, resolving issues promptly, and maintaining a positive attitude towards our guests, customers, and colleagues.

**Key Responsibilities:**

  • Provide exceptional customer service, responding to guest inquiries, and addressing concerns in a timely manner
  • Assist guests with directions, travel information, and other services as needed
  • Manage room bookings, rentals, and registration processes efficiently
  • Process cash and credit transactions accurately, using software systems as required

**Requirements:**

  • Prior experience in guest services or a related field is required
  • Previous cash handling experience is preferred
  • Excellent communication and interpersonal skills are essential for success in this role
  • Demonstrate organizational skills, accuracy, and attention to detail to ensure seamless operations

**Estimated Salary:** $19.00-$24.00 per hour, depending on experience and location



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