Customer Service Representative

23 hours ago


West Lafayette, Indiana, United States Peachtree Hospitality Management Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Peachtree Hospitality Management. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process check-ins and check-outs in a timely and efficient manner
  • Secure payment and verify billing information
  • Assist guests with reservations and requests in a friendly and professional manner
  • Anticipate and exceed guest expectations to provide exceptional service
  • Implement creative solutions to resolve guest issues and concerns
Requirements

To be successful in this role, you must have a strong commitment to providing excellent customer service and a high level of attention to detail. You should be able to work effectively in a fast-paced environment and maintain a positive attitude in the face of challenging situations.

We offer a competitive salary and benefits package to successful candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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