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Customer Service Representative

2 months ago


West Lafayette, Indiana, United States Aramark Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Student Worker - Barista. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing and serving high-quality beverages and food items, and maintaining a clean and welcoming store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, anticipating their needs and providing solutions to their queries.
  • Beverage Preparation: Prepare and serve a variety of coffee drinks, teas, and specialty beverages to our customers' specifications.
  • Food Service: Prepare and serve food items in line with our brand standards, ensuring high-quality and presentation.
  • Store Maintenance: Maintain a clean and organized store environment, including the coffee bar, stations, and surrounding areas.
  • Cash Handling: Accurately operate a register/POS, handle cash and credit card transactions, and maintain a balanced cash drawer.
  • Health and Safety: Adhere to Aramark's health, safety, and sanitation guidelines for all products and store equipment.
Requirements
  • Customer Service Experience: Previous experience in customer-facing roles, preferably in a fast-paced environment.
  • Cash Handling Skills: Basic math and counting skills, with the ability to accurately handle cash and credit card transactions.
  • Teamwork: Ability to work independently with limited supervision and as part of a team to achieve store goals.
  • Communication: Excellent communication skills, with the ability to read and communicate in English and follow recipes.
About Aramark

Aramark is a leading provider of food, facilities, and uniform services in 19 countries around the world. We are committed to delivering exceptional service and quality to our customers, while also providing opportunities for our employees to grow and develop their careers.