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Customer Service Representative

2 months ago

Lafayette, Indiana, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of support and assistance with their equipment needs.

Key Responsibilities
  • Assist customers with equipment rentals and returns, providing guidance and support as needed.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Use technology to dispatch and manage equipment, ensuring efficient and effective operations.
  • Participate in ongoing training and education to stay up-to-date on equipment and company procedures.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and good driving record.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and customer service skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Training and development programs to enhance your skills and knowledge.
Why Work for U-Haul?
  • We are a leading provider of moving and storage solutions, with a strong commitment to customer satisfaction.
  • We offer a range of benefits and perks, including a 401(k) plan, health insurance, and paid time off.
  • We are a company that values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.