Customer Service Representative

20 hours ago


West Lafayette, Indiana, United States Mindy Deno - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing them with exceptional service and support.

Responsibilities
  • Establish and maintain customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Identify customer needs and market appropriate products and services to meet those needs.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • A comprehensive benefits package, including 401K and health insurance.
  • Paid time off and flexible hours to maintain a healthy work-life balance.
  • Opportunities for growth and advancement within our agency.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work in a team environment and build strong relationships with customers and colleagues.
  • Proactive problem-solving skills and ability to learn new computer functions.
  • Interest in marketing products and services based on customer needs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Compensation: $45,000.00 per year



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