Patient Financial Services Representative

5 days ago


Grove City, Ohio, United States Optalis Healthcare Full time
Job Title: Patient Financial Services Representative

Optalis Health & Rehabilitation is seeking a skilled Patient Financial Services Representative to join our team at the Monterey Care Center in Grove City, OH.

Job Summary:

We are looking for a highly organized and detail-oriented individual to provide exceptional financial services to our residents and their families. The successful candidate will be responsible for communicating payment information, payor benefits, billing statements, and payment expectations.

Key Responsibilities:
  • Develop and maintain relationships with residents and their family members
  • Respond promptly and professionally to requests and concerns
  • Process and balance resident trust fund account activity
  • Process private statements for all residents on a monthly basis
  • Collect on private pay accounts and document collection efforts
  • Process and balance accounts payable weekly
  • Perform quality checks for clinical and financial data
  • Maintain confidentiality and respect residents' rights
Requirements:
  • Previous experience in a healthcare office setting, preferably in long-term care
  • Experience with payor and benefit eligibility in long-term care industry
  • Previous experience in general Accounts Receivable/Payable
  • Excellent computer skills in MS Word, Excel, and other software

We offer a competitive salary and excellent benefits, including paid time off and 401(k). If you are a motivated and detail-oriented individual with a passion for delivering exceptional financial services, we encourage you to apply today.



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