Support Operations Specialist
2 months ago
Job Overview:
We are seeking a dedicated individual to join our team as a Specialist. The primary responsibilities include:
- Providing assistance for escalated issues and conducting thorough root cause analysis.
- Independently managing and resolving support tickets within the established Service Level Agreements (SLAs).
- Complying with quality benchmarks, regulatory standards, and organizational policies.
- Engaging in value-added initiatives such as updating and managing the knowledge base, training new team members, and mentoring analysts.
Our goal is to ensure a positive customer experience and high Customer Satisfaction (CSAT) scores through effective First Call Resolution and minimizing rejected resolutions or reopened cases.
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Technical Support Specialist
2 months ago
Lincoln, Kansas, United States HCL Technologies Full timeJob Overview: As a vital member of our team, you will be responsible for providing exceptional support in the following areas: On-Call Escalations: Manage and address urgent issues, conducting thorough root cause analyses to ensure effective resolutions.Ticket Resolution: Independently handle support tickets within the established Service Level Agreements...
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Maintenance Coordinator-Lincoln, NE
2 weeks ago
Lincoln, Kansas, United States Stealth Recruiting Services Full timeMaintenance Coordinator Role Overview Stealth Recruiting Services is seeking a skilled Maintenance Coordinator to oversee maintenance activities, manage inventory, and provide administrative support to maintenance supervisors and technicians. This role is ideal for individuals with a strong background in manufacturing plant experience and proficiency in...
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Sales and Service Representative
2 months ago
Lincoln, Kansas, United States Bridgestone Americas Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Bridgestone Americas. As a key member of our retail team, you will be responsible for delivering exceptional customer service, sales, and technical support to our customers.Key ResponsibilitiesCustomer Service: Provide top-notch customer...
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Sales and Service Representative
2 months ago
Lincoln, Kansas, United States Bridgestone Americas Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Bridgestone Americas. As a key member of our retail team, you will be responsible for delivering exceptional customer service, sales, and technical support to our customers.Key ResponsibilitiesCustomer Service: Provide top-notch customer...
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Sales and Service Technician
3 weeks ago
Lincoln, Kansas, United States Bridgestone Americas Full timeJob OverviewBridgestone Americas is a leading tire and automotive services company with a strong presence in North America. We are seeking a highly motivated and customer-focused Sales and Service Technician to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, sales, and vehicle service...
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Sales and Service Technician
1 month ago
Lincoln, Kansas, United States Bridgestone Americas Full timeJob Title: Sales and Service TechnicianAt Bridgestone Americas, we are seeking a highly motivated and customer-focused Sales and Service Technician to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, sales, and vehicle service tasks to our customers.Key Responsibilities:Provide outstanding...
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Lincoln, Nebraska, United States State of Nebraska Full timeJob Summary: The State of Nebraska, Department of Health and Human Services is seeking a Child Support Enforcement (CSE) Operations Specialist for the Division of Children and Family Services. Key Responsibilities: As a Child Support Enforcement Operations Specialist, you will be responsible for reviewing and modifying court orders, recovering and...
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Child Support Enforcement Operations Specialist
2 weeks ago
Lincoln, Nebraska, United States State of Nebraska Full timeJob Title: Child Support Enforcement Operations SpecialistThe State of Nebraska, Department of Health and Human Services, is seeking a highly skilled Child Support Enforcement Operations Specialist to join our team. As a key member of our Child Support Enforcement team, you will play a critical role in ensuring the effective enforcement of child support...
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Child Support Enforcement Operations Specialist
2 weeks ago
Lincoln, Nebraska, United States State of Nebraska Full timeJob Title: Child Support Enforcement Operations SpecialistThe State of Nebraska, Department of Health and Human Services, is seeking a highly skilled Child Support Enforcement Operations Specialist to join our team. As a key member of our Division of Children and Family Services, you will play a critical role in ensuring the effective implementation of child...
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Operations Support Specialist
4 weeks ago
Lincoln, Nebraska, United States Health Prime International Full timeJob Title: Operations SupportWe are seeking a highly organized and detail-oriented Operations Support professional to join our team at Health Prime International.Job Summary:The Operations Support role is responsible for processing requests for printing and submitting paperwork related to filing insurance claims, supporting documentation, and appeals. This...
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Senior IT Support Specialist
2 weeks ago
Lincoln, Nebraska, United States beBright Full timeJob Title: Sr. IT Support SpecialistWe are seeking a highly skilled and experienced Sr. IT Support Specialist to provide advanced technical support and expertise to our organization.Key Responsibilities:Provide expert-level technical support and guidance to resolve escalated IT issues and challenges.Serve as a point of contact for Tier 1 support technicians,...
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Medical Support Specialist
1 week ago
Lincoln, Nebraska, United States Concentra Full timeJob SummaryWe are seeking a Medical Support Specialist to join our team at Concentra. As a Medical Support Specialist, you will play a vital role in providing exceptional care to our patients. Your clinical competency and compassion will make a meaningful difference in the lives of the patients you serve.ResponsibilitiesPerform routine medical and testing...
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Operations Specialist
4 weeks ago
Lincoln, Nebraska, United States Farmers Cooperative Full timeJob OverviewAs an Operations Specialist at Farmers Cooperative, you will play a vital role in ensuring the smooth operation of our grain department. This is a full-time, hourly position that offers a first-year retention bonus and a range of benefits.Key Responsibilities:Load and unload grain products, assist in operating grain elevators, and build...
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Senior IT Support Specialist
2 weeks ago
Lincoln, Nebraska, United States beBright Full timeJob Title: Sr. IT Support SpecialistWe are seeking a highly skilled and experienced IT professional to join our team as a Sr. IT Support Specialist. The ideal candidate will have a strong technical background in systems administration, network management, and IT security, with a proven track record of delivering exceptional customer service and technical...
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Administrative Support Specialist
1 week ago
Lincoln, Nebraska, United States Spencer Gray Full timeJob OverviewAs a key member of the Spencer Gray team, the Administrative Support Specialist will play a vital role in supporting real estate transactions by providing administrative and support duties to assist title processes.*** Strong typing skills (50+ words per minute) are essential for this role.*** Training will be provided in real estate and title...
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Aviation Ground Support Specialist
1 week ago
Lincoln, Nebraska, United States Atlantic Aviation Full timeJob OverviewAtlantic Aviation is seeking a highly motivated and detail-oriented Aviation Ground Support Specialist to join our team at LNK in Lincoln, NE. As an Aviation Ground Support Specialist, you will provide exceptional customer service and support to our customers by performing a variety of tasks related to ground handling operations.Key...
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IT Support Specialist
2 days ago
Lincoln, Nebraska, United States Excell Full timeWe are seeking a skilled IT Support Specialist to join our team at Excell, a leading IT managed services specialist. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktops, networks, and...
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Loan Operations Specialist
4 weeks ago
Lincoln, Nebraska, United States Exchange Bank Full timeJob Title: Loan Operations SpecialistExchange Bank is seeking a highly skilled Loan Operations Specialist to join our team. As a key member of our credit function, you will provide critical support to our lending staff, ensuring that loans are accurately serviced and that customers receive exceptional service.Key Responsibilities:Provide lending support to...
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Senior IT Support Specialist
4 weeks ago
Lincoln, Nebraska, United States TeamLogic IT, Lincoln, NE Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TeamLogic IT in Lincoln, NE. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide timely and effective support...
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Operations Specialist
7 days ago
Lincoln, Nebraska, United States Zelle Human Resources Solutions Full timeJob DescriptionPrimary Job Purpose: The Operations Specialist plays a crucial role in supporting the deposit operations department and various operation functions within the bank. This position reports to the Chief Operations Officer and is responsible for providing direct practical experience in certain Operations functions.Key Responsibilities:Assists in...
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Client Services Support Specialist
3 weeks ago
Lincoln, Nebraska, United States University of Nebraska Full timeJob Title: Client Services Support SpecialistThe University of Nebraska is seeking a highly skilled and motivated Client Services Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our faculty, staff, and students.Key Responsibilities:Provide technical support...
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Title Processing Support Specialist
3 days ago
Lincoln, Nebraska, United States Ultimate Staffing Full timeTitle Processing Support SpecialistDuration - 6 MonthsLocation - Lincoln, NE, 68505Pay Rate - $19.00-$20.28/hour At Ultimate Staffing, we are seeking a skilled Title Processing Support Specialist to join our team. As a key member of our production center, branch office, or title team, you will play a vital role in supporting real estate transactions by...
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HR Operations Specialist
2 months ago
Lincoln, United States Primient Full timeHR Operations Specialist Ready to make an impact in the HR field? Join a leading ingredient manufacturing company as an HR Operations Specialist. As part of a dynamic team, you will be responsible for shaping the people strategy, implementing HR initiatives, managing employee relations, and providing support to managers on various HR matters including...
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Occupational Therapist
3 days ago
Lincoln City, Oregon, United States HealthCare Support Full timeJob DetailsHealthcare Support is seeking a travel occupational therapist for a 13-week contract in a dynamic healthcare setting.Specialty: Occupational TherapistDiscipline: TherapyEmployment Type: TravelBenefitsAs a travel occupational therapist with Healthcare Support, you will enjoy a range of benefits, including:Immediate enrollment in health...
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Print Services Support Specialist
4 weeks ago
Lincoln, Alabama, United States The Millennium Group Full timePrint Services Support SpecialistThe Millennium Group is seeking a highly motivated and enthusiastic Print Services Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our print services.Responsibilities:Provide supervision...
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Processing Support Specialist
2 days ago
Lincoln, Nebraska, United States nextSource Full timeJob Title: Processing Support SpecialistJob Summary:We are seeking a detail-oriented individual to join our team in a role supporting real estate transactions. The successful candidate will perform a range of administrative and support duties to assist with timely and accurate processing.Key Responsibilities:Provides exceptional support to branch operations...