Network Systems Specialist
4 weeks ago
This position provides technical support for the college's networking and telecommunications infrastructure. The successful candidate will be responsible for installing, troubleshooting, and repairing network systems, as well as assisting senior staff members with testing and analysis of network infrastructure.
Main Responsibilities:
Assist with maintaining network and telecom systems in use at SUNY Cortland and its satellite locations.
Identify and resolve performance problems, failures, and other issues that arise within these systems.
Maintain operation of campus network UPS systems.
Monitor network systems and respond to problems, alerts, and alarms.
Provide technical support to network users and help nontechnical people understand and use complex equipment and software.
Requirements:
Associate's degree and at least one year of relevant network experience or in lieu of degree, three years of full time directly related network experience.
Field work experience with maintenance of network systems including installation, termination, testing, and troubleshooting.
Valid driver's license.
Preferred Qualifications:
Work experience with maintenance of structured cabling systems including installation, termination, and testing of network cabling.
Experience related to a Cisco networking environment including Cisco switches, phones, and wireless devices.
Experience supporting a higher education campus network environment.
Relevant technical network certification such as Cisco CCST or similar.
Key Skills:
Demonstrated technical troubleshooting skills in relevant networking and telecommunications technologies.
Ability to work in a team and with a high degree of independence.
Strong customer service skills requiring a high level of diplomacy and professionalism.
Evidence of interpersonal, communications, and writing skills sufficient to provide excellence in service to campus community members at all levels of the organization.
Demonstrated commitment and ability to stay current and learn technology related to the position.
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