Employee Relations Specialist

2 days ago

West Orange, New Jersey, United States RWJBarnabas Health Full time

Job Overview:

The Employee Relations Specialist is a key member of a Center of Excellence at RWJBarnabas Health, providing support and guidance to Human Resource Business Partners, Directors, and CHROs in addressing violations of System policies, performance management challenges, workplace disputes, compliance complaints, EEO issues, and ADA guidance.

As a neutral party, the Employee Relations Specialist conducts timely internal investigations, writing clear, concise, accurate written reports of findings and proposed remedial actions.

The Specialist coaches and collaborates with site Human Resources in identifying and mitigating employment risks and fostering a culture of respect, inclusion, fairness, and equity.

They also support the accurate recording, analysis, and reporting of data and increasing the understanding of employees and leaders through training sessions and educational materials.

The position requires the ability to operate in the gray as well as superior attention to detail, communication, creativity, critical thinking, empathy, facilitation, mediation, objectivity, and organizational skills.

Qualifications:

  • BA/BS in a related field required
  • Four (4) to six (6) years general Human Resources experience; at least three (3) years directly managing complex employee relations issues
  • Knowledge and understanding of Federal and State employment laws, e.g., ADA/ADAAA, ADEA, Civil Rights Act of 1964 & 1991, Equal Pay Act, FMLA, GINA, NJCEPA, NJFLA, and NJLAD
  • Knowledge and understanding of HIPAA and related privacy laws and regulations
  • Proven proficiency in Employee Relations/Human Resources software, e.g., HR Acuity, PeopleSoft
  • Proven proficiency in Excel, PowerPoint, Publisher, and Word
  • Experience in conducting complex, internal investigations and writing investigatory reports
  • Experience in preparing educational materials and delivering high-quality, effective presentations to large and small audiences
  • Demonstrated emotional intelligence; ability to set effective boundaries
  • Strong communication skills; ability to interact and relate to individuals of diverse disabilities and backgrounds
  • Strong analytical and problem-solving skills
  • Travel within the region required

Essential Functions:

  • Delivers expertise, consultation, guidance, and coaching to HR Business Partners and Managers throughout the health care system on best practices, laws, policies, and regulations.
  • Triage cases/complaints according to risk/urgency.
  • Conducts timely, thoughtful, thorough investigations; identifies policies, documents, media, etc. to be reviewed and analyzed; identifies complainants/participants/subject-matter experts/witnesses and schedules/conducts interviews.
  • Prepares investigatory reports; findings/recommendations.
  • Enters data in accordance with policy.
  • Prepares and provides periodic, and ad hoc, reports, as required.
  • Identifies workplace trends and collaborates with the affiliated Human Resources Department to address.
  • Partners with senior leadership and/or internal or outside employment counsel as required.
  • Maintains confidentiality throughout the process and in handling documentation.
  • Delivers presentations, conducts workshops, and prepares educational materials to increase the understanding of employees and stakeholders.
  • Participates on designated System committee/work groups.
  • Remains current with applicable laws, regulations, and/or standards Federal, State, and Local.
  • Other duties as required.

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