Customer Service Representative in Retail Sales

1 week ago


St Louis, Missouri, United States Ed Roehr Safety Products Full time
Job Overview

At Ed Roehr Safety Products, we specialize in equipping law enforcement with essential gear and supplies. We are currently seeking a dedicated individual to become a part of our customer service team, playing a vital role in delivering products to those committed to ensuring public safety.

Key Benefits:

  • 401(k) Plan
  • Dental Coverage
  • Health Insurance

Ideal Candidate: The successful applicant will be self-driven, detail-oriented, and thrive in a dynamic work environment. Our customer service representatives must possess a strong desire to stay informed about our evolving product line, as both items and vehicles are frequently updated.


Essential Skills:

  • Ability to manage multiple tasks efficiently
  • Strong interpersonal skills with customers
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Highly organized

Primary Responsibilities:

  • Maintain the showroom area
  • Assist customers via phone, in-person, or email
  • Prepare quotes and process orders
  • Measure customers for uniforms
  • Conduct product research
  • Process payments
  • Ensure timely completion of tasks

This is a full-time position, with work hours from Monday to Friday. Compensation will be determined based on previous customer service experience.



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