Ground Crew Specialist

1 month ago


Fairbanks, Alaska, United States Fly Trampoline Park Fairbanks Full time
Job Description

Fly Trampoline Park Fairbanks is seeking a highly motivated and detail-oriented Ground Crew Specialist to join our team


As a Ground Crew Specialist, you will be responsible for ensuring the safe operation of our jump courts and other park features while providing exceptional customer service to our guests. This is a dynamic and fast-paced role that requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.


Duties and Responsibilities:

  • Greet and assist customers entering the courts, ensuring they have a valid wristband and proper footwear
  • Explain jump areas and rules for each station, ensuring a safe and enjoyable experience for our guests
  • Monitor the tracking system to ensure all jumpers are following rules and have a valid wristband
  • Clear the courts of jumpers whose wristbands have expired and alert them of their remaining time
  • Ensure all safety items, such as pads, nets, and springs, are installed and functioning properly
  • Assist jumpers and other guests with any questions or concerns, providing a friendly and courteous service
  • Keep jump areas clean and well-maintained, including fluffing the foam pit as needed
  • Monitor, clean, organize, and restock bathrooms, cubbies, and seating areas as needed
  • Resolve guest concerns and elevate them to a supervisor or manager if necessary
  • Report any problems with equipment to the manager on duty
  • Maintain a fully stocked backpack of first aid supplies and report any needs to the manager on duty
  • Attend to any injured visitors within your designated area and complete an incident report as needed
  • Complete opening and closing duties, including performing all tasks in a friendly and courteous manner

Qualifications and Requirements:

  • Ability to work as a team and communicate effectively with managers and guests
  • Ability to understand all aspects of the Fly Trampoline Park employee handbook and park rules
  • Must be able to reach, bend, stoop, and frequently lift up to 40 pounds
  • Ability to work in a standing position for long periods of time (up to 10 hours)

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity



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