Mortgage Loan Officer

4 weeks ago


Cleveland, Ohio, United States Rocket Mortgage Full time
About the Role:

Rocket Mortgage is seeking a skilled Mortgage Loan Officer to join our dynamic team. As a Mortgage Loan Officer, you will play a crucial role in guiding clients through the mortgage process, ensuring a seamless and stress-free experience. Your expertise will help clients navigate the complexities of home financing, making homeownership a reality.

Key Responsibilities:
  • Promote the benefits of working with Rocket Mortgage, highlighting our commitment to customer satisfaction and industry expertise.
  • Build strong relationships with clients, understanding their unique needs and preferences to provide tailored mortgage solutions.
  • Guide clients through the mortgage application process, providing clear and concise information to ensure a smooth transaction.
  • Advise clients on the home buying or refinancing process, offering expert guidance to help them achieve their goals.
  • Respond to potential inquiries from company-generated prospects, showcasing our exceptional customer service.
  • Achieve or exceed sales goals and objectives, driving business growth and success.
Requirements:
  • Sales Aptitude: Proven ability to identify and pursue sales opportunities effectively, with a strong understanding of the mortgage industry.
  • Dedication to Learning: Commitment to ongoing sales and industry training, staying up-to-date on market trends and regulatory changes.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients.
  • Empathy: Strong emotional intelligence, with a willingness to connect with clients and understand their needs.
  • Adaptability: Resiliency and openness to adapting to industry changes, with a flexible approach to meeting client needs.
What We Offer:
  • Competitive Pay: Base pay plus uncapped sales incentives, providing opportunities for growth and success.
  • Paid Training: Comprehensive training program, equipping you with the knowledge and skills needed to excel in the mortgage industry.
  • Licensing: Sponsorship and payment for federal and state licenses, ensuring you have the necessary credentials to succeed.
  • Comprehensive Benefits: Competitive benefits package, including health, financial, and wellness programs, to support your overall well-being.
About Us:

Rocket Mortgage is a Detroit-based company, part of the Rocket Companies family. We're a leading provider of digital mortgage solutions, committed to making homeownership accessible and affordable for all. Our team is passionate about delivering exceptional customer service, with a focus on innovation, integrity, and community involvement. Join us in our mission to revolutionize the mortgage industry and make a difference in the lives of our clients.
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