Transaction Coordinator

1 week ago


Cleveland, Ohio, United States Builders Capital Full time

Job Summary:

Builders Capital is seeking a highly motivated Transaction Coordinator to facilitate the mortgage process and act as the primary point of contact for both external and internal stakeholders. As the Transaction Coordinator, you will guide internal loan officers, external brokers, and real estate investors through the initial stages of the loan process and ensure a smooth transition from loan origination to funding.

Key Responsibilities:

  • Oversee and organize all documentation throughout the loan process, ensuring timely receipt, accuracy, and completeness of all necessary forms, disclosures, and borrower documentation.
  • Serve as the primary point of contact for borrowers/brokers/loan officers, providing updates and responding to inquiries throughout the loan process.
  • Facilitate the ordering of required third-party documentation, such as appraisals, title work, insurance, and flood certificates.
  • Work closely with underwriters to ensure all aspects of the loan application are complete, accurate, and compliant with company policies.
  • Collaborate with borrowers, brokers, and loan officers to gather additional information or documentation needed to clear any open conditions identified by the underwriter.
  • Ensure that all required documentation and conditions are met to secure a "clear to close" status from underwriting.
  • Arrange and confirm loan closings with all relevant parties, including title companies, closing attorneys, and borrowers.
  • Keep all stakeholders informed of the loan's funding status, providing clear communication when the loan has funded and on any subsequent steps required to finalize the transaction.
  • Keep detailed and accurate records of each loan's progress and update internal and external stakeholders regularly to ensure transparency throughout the process.

Requirements:

  • Associate degree in business, finance, or a related field required; Bachelor's degree preferred.
  • Minimum of 2 years of experience in mortgage processing, loan administration, or a similar role within the mortgage or real estate industry.
  • Strong customer service skills with a customer-focused approach, demonstrating a commitment to providing exceptional service and timely communication to all stakeholders.
  • Proven ability to manage a high volume of loan files efficiently while maintaining accuracy and attention to detail.
  • Excellent organizational and multitasking abilities, with a track record of effectively prioritizing and managing multiple responsibilities to ensure quick turnaround times and meet deadlines.
  • Proficient in Microsoft Office, including Excel, Word, and Outlook; advanced Excel skills (such as Pivot Tables and VLOOKUPs) are a plus.
  • Strong communication and interpersonal skills to effectively coordinate between borrowers, lenders, and internal teams, ensuring a smooth and efficient loan process.
  • Problem-solving skills to quickly identify and resolve issues or discrepancies during the loan process.
  • Proactive attitude toward identifying opportunities for process improvement and innovation, contributing to a more streamlined and efficient operation.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • High level of integrity and dedication to maintaining confidentiality and regulatory compliance.

Benefits:

  • Health insurance – Builders Capital pays 100% of employee Medical insurance premiums.
  • Competitive wages.
  • Paid time off – 3 weeks a year.
  • Paid holidays – 10 paid holidays.
  • Health Savings Account (HSA) – Builders Capital contributes $750.00 annually pro-rated from your start date into your account.


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