Commercial Fleet Service Advisor

4 weeks ago


Alpharetta, United States Angela Krause Ford Full time

About the Role:

We are seeking a highly skilled Commercial Fleet Service Advisor to join our team at Angela Krause Ford. As a key member of our team, you will be responsible for providing exceptional service to our commercial fleet customers.

Key Responsibilities:

  • Serve as the primary point of contact for commercial fleet customers
  • Assess customer needs and recommend appropriate services
  • Manage service appointments and ensure timely completion of work
  • Maintain accurate records of services performed and customer interactions
  • Build and maintain strong relationships with clients to drive repeat business
  • Collaborate with technicians and management to ensure high-quality service
  • Stay updated on industry trends and new service offerings

Requirements:

  • Excellent communication skills
  • CSI Driven
  • Proven experience as a Commercial Service Advisor, preferably with Ford
  • A solid book of business to bring along
  • Strong customer service and communication skills
  • Excellent organizational and multitasking abilities
  • Knowledge of automotive systems and repair processes
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent; automotive training or certifications are a plus

Why Work with Us?

At Angela Krause Ford, we offer a collaborative and supportive work environment, highly competitive wages, attractive bonus incentives, and a state-of-the-art facility equipped with the latest tools and technology. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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