Lead Business Systems Analyst
1 week ago
Position Overview
We are looking for a Senior Business Systems Analyst with a strong background in enterprise web development to enhance our online platforms.
Role Summary
The Senior Business Systems Analyst will be responsible for conducting thorough analyses and documenting business requirements and system impacts to ensure the effective execution of web initiatives.
Key Responsibilities
- Engage with stakeholders across the organization to comprehend existing processes, systems, and potential improvements, while gathering requirements for new processes, systems, user interfaces, and experiences through various techniques such as interviews, surveys, and workshops.
- Collaborate with external vendors and internal teams to articulate needs and requirements, identifying suitable solutions.
- Provide guidance on industry best practices.
- Document current and future states in various formats, including functional requirements, user stories, wireframes, interface designs, workflows, and presentations tailored for diverse audiences, including executive leadership and technical teams.
- Work closely with IT Development teams (both onshore and offshore) and Quality Assurance to ensure comprehensive system testing is conducted.
- Facilitate User Acceptance Testing (UAT) processes.
Required Knowledge, Skills & Abilities
- Proven experience in documenting web-based systems and conducting analysis and design using various methodologies, including business requirements, functional specifications, user stories, use cases, and process flows.
- Ability to visually model requirements effectively.
- Familiarity with Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
- Experience in documenting requirements for integrations between enterprise systems.
- Strong expertise in business process design and workflow analysis.
- Solid understanding and application of IT Standards, Policies, and Procedures.
- Knowledge of Information Security Practices.
- Familiarity with Project Management Methodologies and Tools.
- Experience working with multiple data sources and Enterprise Resource Planning (ERP) systems.
- Understanding of best practices in Digital User Interface design and User Experience.
- Experience in the Manufacturing sector is advantageous.
- Experience in developing Marketing, Sales, and E-commerce platforms is a plus.
- Familiarity with Jira, Google Suite, Lucid Charts, Sitecore, and Salesforce is beneficial.
Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Business (with an IT focus), or related fields, along with relevant work experience.
- A minimum of 5 years of experience in systems analysis and design, with a proven track record of successful project implementations in medium to large-scale environments, preferably in Business-to-Business durable goods, construction, or materials manufacturing.
- Certification as a Business Analysis Professional (CBAP) or equivalent is a plus.
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