Conversational AI Training Specialist
2 weeks ago
Position Overview:
We are seeking a skilled Conversational AI Training Specialist to join our team at Shuvel Digital. The ideal candidate will possess a strong background in Natural Language Processing (NLP) and machine learning, with a focus on developing and refining AI-driven solutions.
Key Responsibilities:
- Develop and maintain advanced NLP models to enhance conversational banking capabilities.
- Utilize Microsoft Azure Language Studio for effective language processing.
- Conduct comprehensive NLP text analytics to derive insights from customer interactions.
- Implement prompt engineering techniques to optimize AI responses.
- Analyze customer data, ensuring text is cleaned and structured for model training.
- Handle large datasets efficiently, translating data into actionable insights.
- Work with large language models and AI chatbot training methodologies.
- Facilitate User Acceptance Testing, ensuring alignment with project goals.
- Evaluate internal and external market trends to drive value creation for our members.
- Generate data-driven analyses to support strategic decisions.
- Familiarity with Agile methodologies and principles is essential.
- Demonstrate advanced analytical and research capabilities in a data-centric environment.
- Possess a solid understanding of analytics, user experience design, and their business implications.
- Collaborate with management to integrate usability studies and market analysis into product specifications.
- Act as a change agent, seeking innovative solutions to enhance member experiences and fostering teamwork.
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