Conversational AI Training Specialist

2 weeks ago


Vienna, Virginia, United States Shuvel Digital Full time
Location: 100% Remote

Position Overview:
We are seeking a skilled Conversational AI Training Specialist to join our team at Shuvel Digital. The ideal candidate will possess a strong background in Natural Language Processing (NLP) and machine learning, with a focus on developing and refining AI-driven solutions.

Key Responsibilities:
  • Develop and maintain advanced NLP models to enhance conversational banking capabilities.
  • Utilize Microsoft Azure Language Studio for effective language processing.
  • Conduct comprehensive NLP text analytics to derive insights from customer interactions.
  • Implement prompt engineering techniques to optimize AI responses.
  • Analyze customer data, ensuring text is cleaned and structured for model training.
  • Handle large datasets efficiently, translating data into actionable insights.
  • Work with large language models and AI chatbot training methodologies.
  • Facilitate User Acceptance Testing, ensuring alignment with project goals.
  • Evaluate internal and external market trends to drive value creation for our members.
  • Generate data-driven analyses to support strategic decisions.
  • Familiarity with Agile methodologies and principles is essential.
  • Demonstrate advanced analytical and research capabilities in a data-centric environment.
  • Possess a solid understanding of analytics, user experience design, and their business implications.
  • Collaborate with management to integrate usability studies and market analysis into product specifications.
  • Act as a change agent, seeking innovative solutions to enhance member experiences and fostering teamwork.


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