Business Office Associate

4 weeks ago


Topeka, Kansas, United States CARMAX Full time

**Provide Exceptional Customer Service**

As a Business Office Associate at CarMax, you will be responsible for providing exceptional customer service in a fast-paced, team-oriented environment. Your primary focus will be on facilitating the sales, auction, and appraisal process, ensuring that customers receive a seamless and satisfying experience.

**Key Responsibilities:**

  • Assist store personnel and departments in their daily functions while adhering to CarMax guidelines
  • Provide customer service by greeting customers, balancing overflow traffic, and answering questions
  • Process paperwork associated with retail/wholesale automobile sales, including printing daily reports and maintaining deal jackets
  • Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits
  • Mentor new Business Office Associates and train other store departments on Business Office process and procedure

**Requirements:**

  • Ability to read, interpret, and transcribe data to maintain accurate records
  • Use of resources and partnership to balance customer and business needs
  • Understanding of numeric filing systems and intermediate PC skills
  • Ability to prioritize and multitask in a deadline-oriented environment
  • Lift objects weighing up to 15-20 lbs and speak effectively with internal and external customers

**Join our team at CarMax and contribute to delivering an exceptional customer experience**



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