Operations Leader

1 week ago

Ellicott City, Maryland, United States Target Full time
About the Role

We are seeking a highly skilled and motivated Food Service Team Leader to join our team at Target. As a Food Service Team Leader, you will be responsible for leading a team of hourly team members and ensuring that our food service operations run smoothly and efficiently.

Key Responsibilities
  • Lead a team of hourly team members to achieve sales goals and provide excellent guest service.
  • Plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
  • Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels.
  • Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
  • Ensure proper execution on all food safety standards and cleaning routines.
  • Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
  • Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings, and follow-up on key takeaways from their time in your store.
  • Ensure accurate in-stocks by placing store-initiated orders according to best practices.
  • Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
  • Make production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability are achieved all day, every day.
  • Participate in team onboarding and learning and close knowledge and skill gaps through training and experiences.
  • Complete all Starbucks and/or Pizza Hut training requirements and certifications.
  • Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Help close skill gaps through development, coaching, and team interactions.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Address store needs (emergency, regulatory visits, etc.).
  • Access all areas of the building to respond to guest or team member issues.
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Requirements
  • High school diploma or equivalent.
  • Previous retail experience preferred, but not required.
  • Strong interest and knowledge of the food service business.
  • Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Manage workload and prioritize tasks independently.
About Target

Target is an iconic brand and one of America's leading retailers. We are committed to providing our team members with a safe and inclusive work environment, as well as opportunities for growth and development. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.

We believe in our team members having meaningful experiences that help them build and develop skills for a career. As a Food Service Team Leader, you will have the opportunity to work with a talented team and contribute to the success of our food service operations.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues.
  • Accurately handle cash register operations as needed.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
  • Flexible work schedule (e.g., nights, weekends, and holidays); Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.

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