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Restaurant Operations Manager

2 months ago

Ellicott City, Maryland, United States Five Guys Full time
About Five Guys

At Five Guys, we're passionate about serving high-quality food in a fun and fast-paced environment. Our restaurants are designed to be lively and engaging, with a focus on teamwork and excellent customer service.

Job Summary

We're seeking a motivated and experienced Shift Manager to join our team. As a Shift Manager, you'll play a key role in ensuring the successful operation of our store, leading a team of Team Members to deliver exceptional guest experiences and drive sales growth.

Key Responsibilities
  • Train, develop, and motivate Team Members to achieve sales and service goals
  • Assist in managing store operations, including inventory management, scheduling, and customer service
  • Lead by example, demonstrating a positive and friendly demeanor in all interactions with guests and Team Members
  • Monitor and maintain high standards of cleanliness and food quality
  • Collaborate with other Shift Managers and store leaders to achieve business objectives
What We Offer
  • Competitive hourly rate and bonus opportunities
  • Flexible scheduling and opportunities for advancement
  • Free meal on shift and tips
  • Secret shopper bonus program
  • Closed on Thanksgiving and Christmas for a better work-life balance
Requirements
  • Positive and friendly attitude
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment
  • High sense of urgency and integrity
  • Strong attention to detail and ability to multitask