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911 Communications Officer
2 months ago
The City of Roanoke, Virginia is seeking a highly skilled and detail-oriented Emergency Response Coordinator to join our team. As a key member of our public safety department, you will be responsible for dispatching emergency services, responding to critical situations, and providing critical information to the public and emergency services personnel.
Key Responsibilities- Dispatch police, fire, rescue, and public works equipment and personnel in response to emergency situations.
- Provide critical information to the public and emergency services personnel through various communication channels.
- Monitor and respond to emergency situations, including accidents and medical emergencies.
- Operate and maintain radio and teletype equipment, as well as data terminals linked to the Virginia Crime Information Network.
- Provide assistance and training to new employees in emergency response procedures.
- High school diploma or equivalent, supplemented by continuing education and training in emergency communications.
- Related experience and/or training in emergency communications, or equivalent combination of education and experience.
- Ability to read, interpret, and apply written and verbal instructions, as well as prepare routine reports and correspondence.
- Ability to communicate effectively with the public and emergency services personnel, both verbally and in writing.
- Ability to work in a fast-paced, dynamic environment, with a high level of accuracy and attention to detail.
The work environment is typically moderate, with occasional exposure to high-stress situations. The ideal candidate will possess strong customer service skills, a calm demeanor, and advanced multi-tasking abilities.
What We OfferThe City of Roanoke, Virginia offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for public safety, we encourage you to apply for this exciting opportunity.
