EDI Onboarding Team Lead
2 weeks ago
We are seeking a highly skilled EDI Onboarding Supervisor to join our Group Protection Operations Team. As a key member of our team, you will be responsible for overseeing the EDI Onboarding process and ensuring its smooth execution.
Key Responsibilities- Supervise the EDI Onboarding team to ensure timely and accurate processing of member transactions.
- Collaborate with EDI Leadership to identify and implement process improvements that enhance efficiency and quality.
- Develop and maintain relationships with internal stakeholders to ensure seamless communication and collaboration.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
- Manage and evaluate individual and team performance to meet and exceed performance standards.
- Stay up-to-date with current and emerging developments in EDI and assess their impact on our processes and solutions.
- 4-year Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
- 3+ years of experience in a customer service environment directly aligned to the specific responsibilities of this role
- Intermediate Microsoft Excel skills
- Prior supervisory experience and/or experience working in Ardis/Converge
- Ability to balance technical aspects (system, customer, broker) and lead a team
- Ability to prioritize and continuously improve processes, procedures, systems, and the team
Lincoln Financial Group is a leading provider of financial services, helping people plan, protect, and retire with confidence. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
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EDI Onboarding Supervisor
4 days ago
Lincoln, Nebraska, United States Lincoln Financial Group Full timeEDI Onboarding Supervisor Job DescriptionWe are seeking a highly skilled EDI Onboarding Supervisor to join our team. The successful candidate will be responsible for overseeing the EDI Onboarding process, ensuring timely and accurate processing of member transactions, and providing leadership and coaching to a team of approximately 10-13 direct reports.The...
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EDI Onboarding Supervisor
4 days ago
Lincoln, Nebraska, United States Lincoln Financial Group Full timeJob Summary:We are seeking a highly skilled EDI Onboarding Supervisor to join our Group Protection Operations Team. The successful candidate will be responsible for building organizational capacity by identifying and recommending process improvements that significantly reduce workloads or improve quality within EDI.Key Responsibilities:Serving as a resource...
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