Hotel Receptionist Position

3 weeks ago


Waterford, Michigan, United States Hyatt House Full time

At Hyatt House, we are looking for a talented Front Desk Agent to deliver exceptional customer service and support our hotel guests.

The successful candidate will have an estimated annual salary of $45,000 - $55,000, depending on location and experience.

This role involves checking-in and checking-out guests, issuing room keys, processing payments, and maintaining effective communication with housekeeping staff to ensure seamless room availability.

Key Responsibilities:

  • Stay up-to-date on hotel operations and services
  • Handle guest inquiries and resolve issues efficiently
  • Build strong relationships with guests through active listening and empathy
  • Effectively communicate hotel policies and amenities
  • Maintain accurate records and adhere to health and safety standards

Essential Qualifications:

  • Excellent interpersonal skills
  • Knowledge of hospitality industry best practices
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize tasks effectively
  • Basic computer skills and accuracy with data entry


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