Hotel Receptionist Position
3 weeks ago
At Hyatt House, we are looking for a talented Front Desk Agent to deliver exceptional customer service and support our hotel guests.
The successful candidate will have an estimated annual salary of $45,000 - $55,000, depending on location and experience.
This role involves checking-in and checking-out guests, issuing room keys, processing payments, and maintaining effective communication with housekeeping staff to ensure seamless room availability.
Key Responsibilities:
- Stay up-to-date on hotel operations and services
- Handle guest inquiries and resolve issues efficiently
- Build strong relationships with guests through active listening and empathy
- Effectively communicate hotel policies and amenities
- Maintain accurate records and adhere to health and safety standards
Essential Qualifications:
- Excellent interpersonal skills
- Knowledge of hospitality industry best practices
- Strong verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Basic computer skills and accuracy with data entry
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