Client Relationship Representative
4 weeks ago
We are seeking a highly skilled Client Relationship Representative to join our team at First Merchants Bank. As a key member of our banking center, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth through the sale of bank products and services.
Key Responsibilities:
- Provide excellent customer service by responding to customer requests, answering inquiries, and building customer loyalty.
- Contribute to overall banking center operation by balancing cash, daily transactions, vault, and ATM, as well as ensuring compliance with regulations and reporting requirements.
- Actively participate in a high-performing sales environment by selling bank products, making customer referrals, and participating in daily/weekly meetings and coaching sessions.
- Lead and act as an example to others by training, coaching, and guiding staff with operational and sales skills.
Requirements:
- High School Diploma or Equivalent.
- Minimum of 6 (six) months of experience selling products or services.
- Minimum of 1 (one) year of sales, banking, and/or related experience.
- S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
- Obtain Notary Public designation within twelve (twelve) months of employment.
What We Offer:
- Base Pay PLUS Bonuses
- Medical, Dental, and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
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