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Financial Empowerment Intake Coordinator

2 months ago

Lincoln, Nebraska, United States Community Action Partnership Lancaster and Saunders Counties Full time
Position Overview

Financial Empowerment Intake Coordinator - $1,000 TRAINING INCENTIVE

Are you driven by the chance to assist individuals in our community in achieving their financial aspirations?

Community Action is seeking an Intake Coordinator to become part of our Financial Empowerment team. This role involves establishing initial and ongoing client interactions while facilitating information sharing both internally and externally. The position will aid in the overall operations of the Financial Empowerment programs, particularly during participant recruitment, application processing, and data management.

Compensation: $18.10/hour

Key Responsibilities:

  • Manage the participant application and intake procedures; distribute applications as needed, assess applications, determine eligibility and priority, and communicate acceptance or denial outcomes.
  • Engage with participants regarding program expectations, issues, and feedback.
  • Ensure accurate entry of participant demographic and attendance information into the agency's data management system.
  • Initiate the creation of participant files according to each program's requirements.
  • Coordinate participant scheduling and reminders for coaching sessions and educational workshops.
  • Facilitate the dissemination of Financial Empowerment program details and specific classes or opportunities to identified community partners. Collaborate with Community Action's Communication Specialist to share program information through various media channels.

Qualifications:

  • High school diploma or GED is required.
  • Proficiency in Microsoft Office is essential.
  • Effective communication skills in English, both written and verbal, are necessary.
  • Ability to work independently while managing multiple objectives and performing well under pressure.
  • Capability to collaborate with colleagues across the agency to promote services and ensure service consistency.
  • Commitment to maintaining the confidentiality of client information.
  • Ability to interact and communicate professionally with a diverse range of individuals.

Benefits & Perks:

  • Comprehensive medical, dental, and vision insurance options.
  • Employer-funded life insurance, short-term disability, and long-term disability coverage.
  • Paid Time Off and over 13 paid holidays.
  • 401K plan with employer matching contributions.
  • Education Assistance Program for ongoing learning opportunities.
  • Eligibility for the Public Service Loan Forgiveness program for federal student loans.
  • Extensive opportunities for personal and professional growth.
  • A supportive and engaging work environment with friendly team members.
  • Meaningful work that contributes positively to our community.

About Community Action:

Community Action Partnership of Lancaster and Saunders Counties is a private, non-profit organization dedicated to the belief that exceptional employees can profoundly impact lives and communities. We value individuals who are passionate, ethical, and committed to empowering those facing economic challenges to achieve stability.

COVID-19 Vaccination Policy:

All employees are required to be fully vaccinated against COVID-19, in accordance with applicable regulations and funding requirements. New hires must provide documentation of their vaccination status.

Reasonable accommodations are available for individuals with disabilities or sincerely held religious beliefs throughout the application and employment process. All information provided will be kept confidential and used solely for the purpose of providing necessary accommodations.