Front Desk Representative

2 weeks ago


Greenwich, Connecticut, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Our ideal candidate is a team player who is passionate about providing personalized service, resolving guest issues, and exceeding expectations. If you are a people person with excellent communication skills and a positive attitude, we encourage you to apply.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Manage guest room assignments and ensure accurate room inventory
  • Process payments and handle guest transactions
  • Collaborate with other departments to ensure seamless guest experiences
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
About Us

Courtyard by Marriott is a leading hospitality brand that is committed to delivering exceptional guest experiences. We are a dynamic and growing company that values our employees and provides opportunities for career growth and development.

As a member of our team, you will have the opportunity to work with a diverse group of people, develop new skills, and contribute to the success of our organization. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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